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Breaking the law with refunds



Please can someone explain why I am still waiting for my refund? This has been going on all year with countless promises of refund but still nothing. You have a legal obligation to refund a customer. This is stated clearly on Gov.uk. Stop blaming your payment provider and return my money!!!


You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason.


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