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error During pairing



kind linxdot, i'm stopped at pairing hs for 6 days now, if i do pairing through app linxdot it tells me: unable to get wifi status, if i do pairing through app helium it tells me: charatteristic 7731de63-bc6a4100 etc in my opinion the bluetooth activation lasts very little, I hope for your help otherwise I ask for a refund thanks

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