ian96 Posted August 2 Share Posted August 2 I ask for cancelation and refund (due to the high delivery delay) of my order, and linxdot process that cancelation on mid May, said the refund could take about 10 business days, I wait and ask again like a month later, and they answer that have some issues with refunds, and are delayed between 4-8 weeks, processed in batches..... but now is Aug; 2 and half moths from the cancelation, and I still do not have my refund yet. I sent email with no answer 2 weeks ago. Anyone can tell me if I will get my money back, or there if is necessary take some another action to expedite ? Thanks, Ian. Quote Link to comment Share on other sites More sharing options...
Joel Booras Posted August 2 Share Posted August 2 I am in the same exact boat!! Very frustrating. I have sent them 5 emails and no response.... Quote Link to comment Share on other sites More sharing options...
Igor Posted August 3 Share Posted August 3 Может стоит обратится в государственные службы? Quote Link to comment Share on other sites More sharing options...
Eduard Posted August 20 Share Posted August 20 The same situation. applied for a refund on June 13, today, August 20, there is still no money. tell me where to go. Quote Link to comment Share on other sites More sharing options...
Catalin Posted August 26 Share Posted August 26 I think the refund is not possible if the shipment was sent. Read the refund pollicy Quote Link to comment Share on other sites More sharing options...
Rick Sanchez Posted August 30 Share Posted August 30 On 8/26/2022 at 2:34 PM, Catalin said: I think the refund is not possible if the shipment was sent. Read the refund pollicy You will never get a refund Ordered summer sale few weeks ago wirh "shipping within 5 working days". Still not shipped. Asked for refund and got this: Due to the nature of this product and it's special "pre-order" status, we are not able to issue refunds once the pre-order has been placed. Makers are also required to burn a certain amount of $HNT per hotspot in order for it to be onboarded to the blockchain - that is non-refundable to makers. And they still sold it as stock. Looks like scam to me Quote Link to comment Share on other sites More sharing options...
Catalin Posted August 30 Share Posted August 30 25 minutes ago, Rick Sanchez said: You will never get a refund Ordered summer sale few weeks ago wirh "shipping within 5 working days". Still not shipped. Asked for refund and got this: Due to the nature of this product and it's special "pre-order" status, we are not able to issue refunds once the pre-order has been placed. Makers are also required to burn a certain amount of $HNT per hotspot in order for it to be onboarded to the blockchain - that is non-refundable to makers. And they still sold it as stock. Looks like scam to me You have right , the Flash Sale is not with pre-order so they need to refund normally also they says in 5 working days hmm. Contact your bank explain the situation maybe they can solve the case. 1 Quote Link to comment Share on other sites More sharing options...
WingWing Posted August 31 Share Posted August 31 On 8/30/2022 at 11:23 AM, Catalin said: You have right , the Flash Sale is not with pre-order so they need to refund normally also they says in 5 working days hmm. Contact your bank explain the situation maybe they can solve the case. https://www.linxdot.com/returns-policy/ Refunds are no longer accepted Quote Link to comment Share on other sites More sharing options...
Catalin Posted August 31 Share Posted August 31 56 minutes ago, WingWing said: https://www.linxdot.com/returns-policy/ Refunds are no longer accepted As i see Flash Sale is not with pre-order , it says is it in stock and shipping in 5 days Quote Link to comment Share on other sites More sharing options...
Rick Sanchez Posted September 3 Share Posted September 3 (edited) On 8/31/2022 at 6:51 PM, WingWing said: https://www.linxdot.com/returns-policy/ Refunds are no longer accepted Rubbish. Not a single one has done a pre-order since weeks. You still sell them as stock with 5 days to ship. Their are already many people that got the same answer since weeks "sending next week .. stock in warehouse" and nothing happens. Everyone should contact his bank to get the money back. Edited September 3 by Rick Sanchez Quote Link to comment Share on other sites More sharing options...
ian96 Posted September 19 Author Share Posted September 19 I m still waiting the refund..... from 5-6 moths ago. Anyone was able to receive the refund ? Anyone take some legal action ? Quote Link to comment Share on other sites More sharing options...
Michae1337 Posted October 11 Share Posted October 11 On 9/19/2022 at 1:29 PM, ian96 said: I m still waiting the refund..... from 5-6 moths ago. Anyone was able to receive the refund ? Anyone take some legal action ? I have the same problem since 24 Weeks.... 😞 Quote Link to comment Share on other sites More sharing options...
Boer231 Posted October 13 Share Posted October 13 I have a problem since October 2021 Paid £798 in advance The package has not been sent and there is no refund! The exact date is not known... Where can I write a complaint? Quote Link to comment Share on other sites More sharing options...
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